Best Western Plus Pleasanton Inn

Front desk representative whom checked me in was excellent. Very efficient and professional. Room was clean. Bed was comfortable. Climate control in the room was excellent and comfortable.

Excellent hot breakfast with eggs, sausages, bacon, and a variety of quality breads for toast. The waffle iron is full-size and embosses the waffles with a Best Western logo which can hold a lot of syrup. The coffee was good and hot. Everything was plentiful. There was a nice assortment of toppings for yogurt and some good blueberry jam. Warm, friendly staff. Very clean room. This motel is serious about non-smoking rooms, which matters to my family. The parking setup was convenient and the room we got was close to the elevator. The room amenities included earplugs for those who might be bothered by any noise.

The room was clean. Housekeeping did an awesome job as well. The free breakfast was decent. What I like the best was the customer service. I had a plumbing issue during my stay and they took care of it right away and continuously checked on me to make sure everything was fine which I really appreciated.

The staff was very funny. Upon entering, the staff made us laugh and they were very nice. The place was great, and across from the hotel was a comedy/bar. We had no idea until we were at the hotel and the staff was informing us about it. There is also a Dennys next door where you could walk to, to eat. They do have free breakfast as well. It is really nice for a little getaway.

Staff, comfortable bed, clean room, nice heater. Waffles.